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“It was a brilliant place for our anniversary trip, the staff were friendly, the apartment was clean and the breakfast in morning was lovely. (Scramble eggs were heavenly). My only note would be that the apartment wasn’t really soundproof as we could hear our neighbours both above and next to us walking around and talking quite loudly. We’re heavy sleepers so it’s wasn’t a problem for us, but it’s not quite ‘soundproof’ as the listing says. That’s the only fault in the whole experience. Besides……

“Excellent!”

“Bra hotell, rett ved gondolen og bakken. Supert med spa og skiutleie i hotellet. Anbefales.”

“nice and cool”

“A very good stay! Definitely recommend it. Close to the gondola and the shops. Staff is very helpful. Very spacious room. Food is very good for half board option. The hotel falicities are pristine. ”

“The host Daniel was extremely helpful and assisted us with everything. Location of the hotel is great, everything is a few minutes away walking. ”

“Nice hotel, got a free upgrade on arrival. They don’t offer couples massage but managed to find another masseuse to accommodate our request. Spa facilities were good. Good value for money, would stay again if we went back for the skiing. ”

“We paid for a room with all inclusive. The food was very delicious and diverse. The spa centre was clean, not overly crowded and spacious. The spa aria is on two floors , there are several steam baths and saunas. We like the outside pool and jacuzzi because of the hot water and the atmosphere. The staff was very friendly and helpful. The only disadvantage is that after dinner there isn’t entertainment for the guests ,like a play room, especially when you’re in Bansko out of the season. One……

“Clean rooms and spa, Friendly staff.”

“Le séjour était très agréable. La propreté est impressionnant. J’aime bien les vignobles, le terrain de golf et la nature autour de l’hôtel. La chambre est spacieuse et bien équipée mais il y a besoin d’un refreshment. Le personnel est vraiment amical et poli. Je vais retourner encore, c’est sure!”

“Very cosy and probably one of the best in the area. From kind staff, to a wonderful room and a great breakfast. With a picky family about hotels this was above and beyond and everyone was so happy.”

“Rapport qualité prix tout à fait ok ☺️”

“Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee……

“A fantastic location with great pools and very helpful staff ”