“This is my first time booking a hotel on hotel.com. It is not as convenient as booking, but the customer service is OK.
The location is relatively easy to find, it is a big apartment, and I am very satisfied with everything.”
“I would stay there again. However it would have been nice to have instructions on how to use the appliances. Had to figure out using chatgbt how to use dishwasher and washer/dryer. Could have had more kitchen garbage bags. There was just the one there and no others.”
“Small, but very clean, comfy and pretty room with first-rate surroundings. I thoroughly enjoyed my stay and would like to especially commend the fast, professional and informative communications of the (remote) check-in staff.”
“It was such a pleasure to stay at Willow Ridge for a couple of nights. Lisa's communication before the stay was really helpful with getting me checked in. A very friendly lady who checked that I had everything I needed.
I stayed in the King room, which was beautiful decorated, with a balcony window to look at outside and the most comfortable bed (I liked the Peacock duvet set).
I fully recommend anyone to stay here. You won't regret it.”
“Lovely place, ideally situated for exploring Bristol and the surroundings. Having an EV charging point was ideal and the instructions on requirements were clear throughout the process - bring your own cable which MUST be a 3 pin variant.”
“Beautiful, well furnished apartment. Spotlessly clean. Well stocked kitchen. Loved the L'Occitane toiletries in bathroom. Very luxe! Great to have Nespresso Machine with pods too. So many great dining options nearby. Cool to hear students practising in the Uni Music School Building opposite the apartment. ”
“Property was located in city centre within walking distance of local amenities and attractions. Had to sleep on the pull out sofa which was very uncomfortable affording a horrible night's sleep.”
“We stayed in one of the yurts there are 2. The check in instructions were very clear. The yurt was cosy especially when we lit the fire (wood provided). We had a great nights sleep. ”
“The apartment is beautifully decorated and of a high standard. The location was perfect for us - lots of shops and restaurants nearby as well as attractions. Bud and train station are also convenient although we didn’t use them. Paid parking lot is right across the street. Overall we loved it here !”
"The location is excellent, very close to the main streets. The hot springs are very comfortable, lovely staff. I will definitely come again next time."