凯斯托度假短租

“We could’nt get access into the property and couldn’t get hold of the managing agent, spent 2 hrs trying to get in, gave up and the whole area was fully booked. Absolute nightmare. The check in instructions were to download an app and then there were no details like property number, none of the key boxes were responsive. Contacted Expedia and spent a further 2 hrs on the phone to them and they also could not get in touch with the managing agent. The building had poor lighting outside and was……

“SCAM!!! DO NOT STAY HERE!! Paid for my sons birthday weekend away (4y.o) drove 2.5 hours to get here and the host didnt send us entry code to the apartment so couldnt get in. Expedia confirmed all booking, tried to contact the host but blocking my calle. Texts delivered and left voicemails asking to call us but had no reply. Took our money and put a case with expedia and they refused to refund ao had to contact fraud department with my bank and pay for a hotel late at night instead!! Ruined……

“The pictures are exactly what it is.Very lovely place with very practical spaces ”

“Very well appointed apartment in a lovely village. It was very clean and had everything we needed for our stay. We would happily return.”

“Property took my money, then advised us not to travel at less than 24hrs notice, leaving me without a place to stay and without refund. Hotels.com did nothing about it. The property are now ignoring hotels.com and therefore no refund will be issued. Utter madness. I have used this website for many stays over many years. I will not be using again”