巴塞罗那卡萨约必斯波菲尔附近酒店

"经常跟房口要整理房间，但是很多次都不理会客户的。房间缺乏很多客户穿洁用品，房间太细了。床褥太迫"

"非常好的入住体验"

"The hotel is not bad, location is great, but Very bad service at reception. They try to over charge you on things and take a long time both check in and check out. Tried to make a complaint to the front desk manager and he was not willing to even listen . "

"特别棒的酒店，位置绝佳，装修很新，工作人员服务态度热情周到，下次一定还会选择这家酒店。"

"Excellent, perfect location"

"Wonderful location and definitely amazing view！"

"We were misled by the good reviews until we actually stayed there for several days . It totally spoilt our holidays . The frontline staff are impolite , unprofessional & not helpful at all , which we would not expect in a 4 star hotel . The rooms are small , not user friendly with NO storage space at all ( not even a small drawer) . Only clothes rack is found in the room , no wardrobe ( not expected in a 4* hotel ) The worst thing is the bathroom ! The floor is really slippery , no safety handle installed , no anti-slip bath mat ! There is no privacy in the bathroom ( not as stated in their website .. private bathroom ! ) I literally have to step out the shower room naked to dress up in front of my roommate ! ! It's alight if you're couples ! The house keeping is not up to standard , the dustbins were left dismantled after room cleaning . The electric kettle is leaky , which is very dangerous . There is only 1 chair for 2 people to use , unacceptable in a 4 * hotel . We were only given 2 bottles of water on the 1st day , and was told that water was only provided for 1 day, unlike what they stated in their website ! ! Another amazing issue is tissue ... each room was provided with 4 pieces ( a small pack containing 4 pieces ) of face tissue for 2 people per day ! ! This was my 1st encounter in a 4* hotel ! I would never rate this hotel as 4* , 3 star is their max It's so disappointing to find such standard in this new hotel under chain management ! ! "