“The hotel is very comfy, with nice staff and environment, the beds and toilet are all clean. There is staff standby in the front desk 24hrs, so even if we arrived the hotel late in midnight, still able to have help from the staff.
The breakfast lady is very nice too.
But the location is not in city centre, we have to travel through uber each time for about 15mins, but it is easy to call uber so doesnt really bothered.
They got thick blanket so it's warm and cozy in bed, but since the room is……
“From dealing with Maribel in the beginning then with Araceli, the customer service was out of this world, the property was in excellent shape, the area safe to walk and plenty of transportation is availabe around the area”
“Excelente hotel justo al lado de la estación de trenes y el mercado San Pedro. Super bien localizado. Todo el personal fue amable y cooperador en todo. Estancia perfecta! Si vuelvo a Cusco me hospedare en el Kantu sin duda alguna.”
“Quarto novo, limpo e silencioso. Funcionários muito atenciosos. O hotel não está no centro histórico, porém, fica muito próximo, 15 a 20 minutos caminhando da plaza de armas.”
“Muito agradável o local, entregou tudo que prometeu atendentes bem educados, cafe ok, faltou agua por dois dias foi ruim pois chegamos as vezes de lugares com terra cansado mas tirando isso foi muito bom e tranquilo ”
“I arrived @Cozy Room during my first visit there and learned my booking had gone into the hotel's spam mail. Subsequently, there was no booking for me and no available rooms.
However, Cozy Room immediately made it right-within 15 minutes they Ubered me, at their expense, to another hotel not too far away. I was heading to Machu Picchu the next morning so I left my luggage at the new hotel to hold until my return. Upon my return, Cozy Room had picked up my luggage and they were waiting for me……
“Great place,
Close to all atraction- walking distance.
Friendly accommodating staff.
Shame I woke up late and rushing out
Didn't get a chance to try the food.
Maybe next time”
“My husband and I loved staying here. We stayed for 5 nights. We loved the design of the hotel. The host Atenas was amazing and so kind. She help us a lot and was flexible. The included breakfast is healthy and a great start to the day. If you’re staying in Cusco, I highly recommend here. Great location to a ton of city attractions like the main plaza, San Pedro Market and much more. We walked and explored the city with ease. ”
“Me preocupaba un poco el que alguien había dicho que su habitación fue ruidosa, pero definitivamente no fue el caso. No sé si tuvo que ver el que nos dieran una habitación en la sección más nueva del hotel, pero en ningún momento me pareció que la calle fuese ruidosa. El personal es excepcionalmente amable. Hubo un día en el que salimos de madrugada para una excursión (algo común) y nos tenían un lunch preparado para el camino. También alguien puso que no había secadora de pelo en las……
“Un hotel cómodo y familiar. Muy atentos y serviciales, se siente más como alojarse en una casa. Lo único a mejorar es el internet en las habitaciones.”
“I absolutely loved my stay here so much that I booked this place twice! The staff demonstrate the best customer service I've had in years! I would absolutely recommend this place.”
"Good location. Staff are polite and helpful. Breakfast has lots of varieties and starts from 3:00am. Free airport shuttle bus service is an advantage."