“I accommodated here with my mum who's in wheelchair & I remarked our condition in the booking before checking in. However, I found the bathroom is the same as ordinary people when I saw there's a step up to the shower cubicle. As the bathroom floor doesn't have sewage, she's unable to take shower over the stays. As it's co-operated with Ibis in the same building, I'd rather go for Ibis next time as they literally provide a full accessible bathroom to us last year. Although Mercure is new……
“The room is super tiny, but the location is excellent, easy to get around the city and the airport and train stations. The staff is helpful, but the walls are very thin so it is strongly recommended to bring ear plugs. ”
“Located within Zone two, near underground station with easy access facilities and Bus Stop, go to Heathrow Airport conveniently by Piccadily Line without changing the underground line, three stops reach Harrods, the disavantages are small bed room, toilet seat is too high in ground floor.”
“staff with perfect attitude and extremely helpful,really made our day
clean environment comfy bed big tv
cant find any disadvantage
highly recommended ”
“Well managed and excellent location. Virtually all hotels are serving similar food for breakfast but it was slightly not as good as the others. The coffee was crap!
The service was excellent. At least, they paid attention to your requests. ”
“I went there with my daughter and have our holidays in London. The best way is our Uber dirvers can find there easier. Is it very safe? Yes! I love there to spend time with my family..”
“We spent 2 nights here. Reception staff is nice and friendly. The first night wasn’t very good cause our room was so close to the restaurant from ground floor. The restaurant played loud music until 2pm which made us didn’t sleep well. We’ve talked to the reception immediately but not much improvement about the noise.
However we were offered a different on the next day, which was so quiet and even a bigger room. We really appreciate they made this room change for us.
The room is clean and……
“The staffs are nice. The breakfast is simple but enough and the room is clean. It takes about 10-15 minutes walk to the Hammersmith Station. The only thing could be picky is the hotel is near the Bureau of Fire, fire engines were passed the road in the midnight, it may cause some disturbance for the visitors. ”