“Smooth check-in, free bottled water, capsule coffee, tea and snacks. Great location, close to restaurants and supermarket.
Sound insulation is not good but acceptable.”
“It’s great that we got free upgrades for 2 nights. The service is also good. The only thing which might need improvements is the daily room cleaning.”
“The host was a delight to talk with, and a true host.
The facilities were clean, maintained, supplied, and attractive.
The location is convenient for walking and public transportation. ”
“We had a great stay at this hotel, which is right on the corner with Vitosha street. Great location, walkable to all the main attractions. Plenty of restaurants nearby.
The room was also great, there is an AC. We could leave our bags at reception after check-out.
Breakfast was at a nearby cafe Memento which consisted of a coffee and a croissant which was perfect for us. Would recommend! ”
“This is my first time to Bulgaria. I choose this hotel after finished my job for business trip. It was an excellent choice. Beautiful hotel situated at main attractions shopping street with variety of restaurant. Good hotel staff service. Simple Breakfast with good coffee and orange juices. I can do and buy everything here convinient as a tourist. ”
“Hotel was very clean,beds were so comfortable,breakfast was so good,everything you could wish for.
The staff went over and above to help you with anything you asked.
Would recommend this hotel to everyone,enjoyed our stay and would definately return”
“Von VIP Angebot habe ich persönlich nichts mitbekommen aber das Hotel ansich ist super. Einzig, dass man 40 euro pro 3 std. Für pool, sauna etc extra zahlen muss, sollte deutlicher auf der expedia seite angezeigt werden...dies findet man nur im Kleingedruckten aber nicht bei der Beschreibung der Zimmer und des Hotels”
"I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff， housekeeping and concierge great hospitality but not front desk."
