“Very good hotel. It is a great experience of staying here when I joined a conference held in Newcastle upon Tyne. Good location, good service, good price and friendly staff.”
“The property is overall really good, the bed was comfortable. The staff was really good they provided me with extra towels at no additional cost. Safe parking and location of the hotel is exactly to be on point, especially if you are visiting the city center. ”
“You most certainly receive value for your pound here! The rooms are immaculate and the rain showers in the washrooms are amazing!! This is our 3rd stay here!”
“We booked this as a large group and it didn't disappoint. The apartments were well laid out with ample space in the living room areas. There was great cleanliness throughout and areas stayed at a nice temperature. The accomodation was really quiet at night and the key system although awkward at first was easier than keys. The location was also great with a short tram or 20min walk into town.
Only small gripes are that we would have liked more utensils/ crockery, it would also be nice if there……
“We had a good stay, when ringing for support to find the entrance and how to enter was very supported and sent all necessary details, free parking close by and isn’t too far a drive away from everything. Very quiet no banging through the night etc. ”
“I had a lovely stay
There was everything I needed for my 4 nights in Newcastle
Great having 24hr reception
Room was just what I needed with kettle and toaster and fridge. Didn’t use microwave or hob
Bathroom small but had everything including toiletries
Would stay again”
“0/5 – Worst stay of my life.
Plummer House Newcastle was an absolute disgrace from start to finish. The room was filthy on arrival — dirty sink and work surfaces, stained floors, damaged furniture, worn cabinets, filthy fridge, marked and stained chairs, and mugs that looked like they hadn’t been properly cleaned in months. This is not “student accommodation” or “serviced living” — it’s neglect.
The female manager was rude and unprofessional, even trying to make me check out 12 hours earlier……
“The check in was fast and friendly, the room is lovely, with a nice view. There was quite a lot of noise from the street below early in the morning and the church bells were regular throughout the night. The breakfast was a good amount but lukewarm spolt the vibe. The price we paid , i think was high for this standard.”
“If you are going to Newcastle, just book this place. Its 5 min walk from the station and so central for the nightlife. Great pub underneath and food options everywhere.
The apartment was clean and well laid out, the communication from Gary was spot on. Dont think, just book it.”
“First time staying at Swan and i am very impressed. Very clean and comfortable with everything you need for a pleasant stay. I will definitely stay here again next time I'm in the area. ⭐️⭐️⭐️⭐️⭐️”
“Cleaning was not good enough, webs in showers and mould.
Stains on sheets and the dishwasher was not working.
We was forced to pay for cleaning, despite all this.
Dont recommend this, we felt cheated on.”