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“We loved this hotel. The room was clean, the common area was wonderful to hang out in. And the food was delicious! We are vegetarian and they served us excellent dinners. The staff is really great and friendly! We will definitely stay here again. ”

“Hermoso Hotel sobre todo un servicio excepcional!!! ”

“Great location. Great staff”

“Such a great hotel with the most friendly and helpful staff!! The room was a decent size and the bed and pillows were extremely comfortable. The staff was incredibly responsive to our needs. We had a car on checking in and staff immediately opened up the secure garage to allow us to park. We felt completely safe leaving our car here. Also, the hair dryer attached to the bathroom wall was only working intermittently so I was given another one within 1 minute of reporting it. Finally, the……

“Muy buen servicio y muy cómodas & modernas las instalaciones ”

“Excelente todo! Muy tranquilo ”

“Excelente atención ”

“Muy linda la hacienda muy tranquila el servicio ex excelente y las habitaciones son únicas muy diferentes a los hoteles tradicionales aquí es como estar en casa ”

“I arrived at the hotel and the staff could not find my reservation. The staff also claimed hotel does not accept pre-paid reservations as a matter of policy and hence I would have to pay them in cash as they also did not have any way to receive payment by credit card. Since I had insufficient cash on me anyway, I refused to pay twice for what was already way overpriced accommodations in Latacunga, Ecuador. ”