纳瓦沙火山湖附近酒店

“I nice and clean place. ”

“Beautiful location. Exceptionally attentive staff.”

“Overall we had a pleasant stay. When we arrived they could not find our reservation, this does not surprise me because it was hard booking a room online or getting someone to respond to my emails. I finally booked a room on Expedia yet they still did not see my reservation. However, the staff was kind and did give us a room, we only had to wait a few minutes. There is no iron in the room so make sure you are prepared for that. There are also no wash clothes provided. And mostly there is going……

“Overall this was a nice hotel. The issue I experienced finding my wallet missing money immediately after a staff member cleaned our room. When escalating the incident with the hotel staff, they sided with their staff member and the story they told us was not believable. ”

“Remove the word “luxury” in the name of the hotel or replace it by “Outdated” then it’s clear about the state. Also replace “pool” with “Pond” it describes it better the water was green and dirty Flowers/bushes on balconies was all dead why not remove them”

“The hotel denied that I had booking even I showed them the email from Expedia!! They said we don't deal with Expedia!!! I tried to contact Expedia but in vain.. Weak support service.. No email to contact Expedia at. The stupid messenger is just automated templates that were not of any help at all. Calling call center Internationally is extremely expensive. Basically, I was ripped off and totally ignored by Expedia. I had to search for another hotel. Money is gone... Hotel is a bunch of theifs……

“The facility was untidy. and management disappointing. i paid online but arriving i was told to pay again they do not recognize online payment. so i paid twice.”