“We would like to thank the owners and the staff for their hospitality and undivided attention to our last minute reservation and stay. We were very pleased and touched by all the kindness and warmth we felt every single day. The rooms are very clean, with all the necessities provided. Everything worked great in both rooms we booked. Many thanks again, and we will definitely come back on our next trip to this beautiful place. ”
“perfect!!!
We arrived for three nights and following a surprising stay, we decided to change plans and stay 2 more nights!!!
And all this, I must mention important details: the hotel is externally beautiful and inviting, the public areas are clean and well-maintained, the rooms require renovation (old furniture and many other details that require maintenance), but the cleanliness of the rooms is exceptional and the maid service is excellent and attentive to every request.
We were on the all……
“Very nice complex. A lot of beautiful swiming pools. Nice landscaping. Not far away from Black Sea. Only our one bedroom apartment had 1 mirror in the bathroom. Light in the bathroom was very bad, not bright enough. Overall was good. Will recommend it to friends and family. ”
“We have a very late arrival flight so self check-in was a great option.
The room is spacious and clean, the beds are comfortable and the bathroom is very convenient. Great location!
The only drawback - we arrived at 1 a.m. in the winter and the heating in the room was not switched on, so it took some time to warm up the room. We managed to turn the heater by ourselves, however it would be better if there are some (printed) instructions about this for other late guests or the management turn on……
“Flotte ferieleiligheter med kort avstand til Sunny Beach. Vi bodde der i nesten 2 uker tidlig i slutten av juni/begynnelsen av juli. Trivdes veldig bra der ilag med barn på 14 år. Eneste dårlige med stedet er at det ikke blir vasket gjennom hele oppholdet(det er private ferieboliger de leier ut i følge mannen på hotellet) Man får nye håndduker og dopapir hver 4 dag,og sengen blir skiftet på etter dag 8.
Ellers et veldig flott sted, som kan anbefales hvis man ønsker å bo på en rolig plass i……
“Roel Apartments kann ich nur jedem empfehlen. Die Abholung und der Transfer zum Flughafen haben spitze geklappt. Als wir ankamen konnte ich gar nicht glauben wie toll die Wohnung gelegen ist! Man hat einen gigantischen Ausblick aufs Meer und auf Sweti Wlas. Die Wohnung selbst ist riesig. Man kann in der Küche wunderbar frühstücken mit Bergblick. Die Küche ist mit allem ausgestattet was man eben so braucht . Möchte man nicht kochen, hat man jede Menge Restaurants in unmittelbarer Nähe. Auch das……
“Not a complete kitchen one big pot no small saucepan or frying pain no toaster
A effort to find the wifi password why couldn’t they leave a small card with it on ?
Unfinished wires out of the walls timber near the washing machine cupboard, it would have been handy to have information on how to use the washing machine and oven ”
“This is a newly renovated property and it is very clean and above normal standard for the area. The staff are all very helpful and friendly. There is a supermarket 1 minute walk away and a restaurant in the hotel (free breakfast buffet). There is also a very good pizza/italian restaurant just 1 minute walk away. The apartments are modern and have excellent heating/cooling and feature a modern bathroom with tub and shower heads and also a kitchen with a full size fridge and microwave and separate……
“The apaprtment is a bit outside city center.
Very spacious, the balcony was generous as well.
There is a washing machine that functions very well.
Only thing to be improved is cleanlines in the kitchen
and it would be good if we had a fly swatter for a couple of flies from outside.
The gentleman at reception was very nice and helpful. No problem with communication.
The Billa supermarket is close by, a large mall with clothing and food court.
We enjoyed being there.”
“We were not accommidated in this property. We booked it because it was said it is in the center but when we arrived we were accommodated it a property which was 15 min walking. We booked a studio with a small kitchen, they gave us a tiny tiny room!!!!”
“Inaccettabile che alle 17 non ci sia nessunp nella reception e dopo un lungo viaggio debba aspettare 20minuti per fare il check in. Tutto il rearo passa in secondo piano”
“Apartment in top Lage!
Für 2-3 Tage Partyurlaub perfekt.
Sehr zentral, man hat das Meer und Geschäfte direkt vor der Tür.
Für den Preis darf man keinen Luxus erwarten.
”
“Schönes Appartement, sehr geräumig. Bequemes Bett. Schönes Bad.
Es könnte mehr Ausstattung haben. Es fehlt ein Toaster, Handtücher in der Küche. Sonstige Kleinigkeiten. Ich habe mich trotzdem sehr Wohlgefühl und komme sicher wieder.”
"I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff, housekeeping and concierge great hospitality but not front desk."