“Quick overnight stop. In late and the reception man was lovely. Checked us in quickly wuth a quick friendly chat. Room as expected, clean and fairly quiet. Worth the 5 min drive off the freeway”
“We came late at night, very tired, and check in was quick and easy! The condition of the breakfast bar was amazingly clean with good selection of options”
“Such a great room for the price. Conveniently close to six flags and other places. Quiet with lots of shopping around the corner. Breakfast options down the street and main shopping big box stores as well. The room was clean and offered a lot space. ”
“Overall the hotel and room was clean, staff was very friendly and had my room ready even though I arrived an hour early. The only downside is that the water never got really ‘hot’ and would take a bit to warm up.”
“Our room was very clean, and the staff were kind and welcoming. The complimentary drinks and snacks were a thoughtful touch. We had a pleasant stay and would be happy to return.”
“I really had a nice time the front desk was very nice but the breakfast people were not so friendly your rooms were very clean only problem was the bathroom door had damage across the door they did not inform me about I think when there is damage in your room people should be informed so they don’t have to be worried about getting charged for something they haven’t done other then that I my family and I slept very comfortably Thank you ”
"We stayed for four days and three nights, and our experience was truly outstanding. From the flavorful meals to the sparkling clean pool, the well-maintained environment, and the reliable shuttle service—every detail was thoughtfully handled and exceeded expectations.
The only aspect that could use improvement was the service attitude of the night shift front desk staff, who came across as less welcoming compared to the daytime team. A bit more warmth and attentiveness during the night would truly elevate the guest experience.
Overall, this hotel is a fantastic choice for families visiting Universal Studios Hollywood. The facilities are family-friendly, the atmosphere is relaxed yet vibrant, and everything is conveniently located. Strongly recommended for a comfortable and enjoyable family getaway!"