“I don't know if I can say Ive had that type of service at a hotel in a long time. Star is genuinely pleasant and genuinely wants to ensure guests have a pleasant relaxing stress free stay. I only spent a tiny amount of time with Michelle but she was super helpful too. I dont really expect much from hospitality these days as customer service has declined drastically. If Star and Michelle could travel the country to train others how to provide a pleasant experience for guests it would be……
“I noticed several young people arguing...they may have been drinking or using something. The lock on my door couldn't be locked from the inside.Someone had used som air freshener rather than cleaning and my husbajnd has asthma. i decided not to stay. I booked thru Experian or similar and they had no record of my reservation. ”
