瓦尔纳金色沙滩游艇港附近酒店

“The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia……

“Nous y avons passé 2 jours au début du mois de mai. Nous avons trouvé l'hôtel et le restaurant parfait parce que nous étions que 30 clients à l'hôtel, en tout et pour tout. Ce qui veut dire de la place au restaurant ou à la piscine, etc... Les tables étant pratiquement collées les unes aux autres dans les différents endroits (bars, salles de restaurant), en été cela doit être horrible. Question économie responsable : il va falloir oublier le plastique jetable et passer au réutilisable. Les menus……

“Great hotel, everything was perfect. Beautiful architecture of the building, 4 big and clean pools, tasty and fresh food. The pool bar has everything you wish for to drink and the barkeeper is very professional. The main restaurant for the all inclusive is high level gourmet. The staff was friendly, nice and helpful. The rooms are huge appartments, with kitchen and living room included, very clean, with a comfortable bed, a big balcony. I can say only positive things. Se loved our stay and we……

“Mancare groaznica la Helios. Curatenie groaznica la restaurant unde se servea masa. Personal groaznic. In rest ok.”

“Prima”

“Really enjoyed my stay! Would recommend this hotel !”

“We had a great time and a positive experience in general. The location of the hotel is perfect - close to the beach and the main strip. At the same time it's in the quiet more family-oriented part of the resort and it was quiet at night. The food was quite nice as well and there were beer, drinks and ice-cream/snacks throughout the day. The negatives - this is not a 4 star hotel. It looks and feels more like a 3* hotel. On the balcony there were rust spots and bird poo which was not cleaned.……

“Not a 4*hotel at All , great swimming pool , food average , staff not really friendly ”

“We were there during Covid time in Europe the staff was wearing mask to keep us safe. Everything clean few times a day. The staff was helpful if you were having question. The room was clean, the swimming pool area was also clean. Overall we have a nice family stay. ”

“1 호텔방은 낡음 2 수영장이나 외부시설은 중간정도 수준 3 식사는 대체로 괜찮았음 4 전체적으로 가성비숙소라고 할수있음”

“A horrible stay. Hotel wasn’t fully opened. Rooms were worn down, not clean, staff speaks no English, pools were empty, all inclusive dinner was an oily tasteless soup, a salad , an over cooked chicken stew with rice and a mini slice of cake. Asked for more rice ( as that was the only eatable ) and took 1 hr and begging to get it. Elevator didn’t work, getting to the 6th floor was getting up at the 4 and then walk 2 floors. Door lock was kind of broken, anyone could get in. Linens were full of……