"Look no further; Park Plaza offers a convenient location, spacious rooms, tentative service, and excellent staff. The breakfast spread will kick start a great day in Beijing. Right behind The Regent with plenty of malls, convenient stores, restaurants, coffee shops to choose from. "
"-nice room with great city view
-the hotel room still in great condition
-love the bathtub at the window side
-breakfast with great variety
-wonderful staff service at club lounge"
"Nice hotel in a location that is convenient for travelling to and from the airport.
Beds were very comfortable to sleep in. Amenities were adequate. There was a mall right across from the hotel that featured many restaurants. We did not try those restaurants though. We ate exclusively in the hotel restaurants to avoid the scorching heat outside. We really liked the Chinese restaurant. Food tasted good, was nicely presented and reasonably priced, plus service was good.
We paid extra for the breakfast buffet at the coffee shop. Food was nice. Salads, in particular, were fresh and there was a wide choice of fruits. Salami and Parma ham were of good quality (many other 5-star hotels in China that I had patronised did not offer the same high quality). The chef who made eggs was friendly and greeted us and the eggs were nicely cooked. Service at the coffee shop generally was kind of aloof and some serving staff did not seem to be interested in customers or were like AI when responding to customer requests. An exception was Mr. Evan Li, one of the waiters. We observed him working diligently clearing tables and responding to customer needs with courtesy.
One thing that could be improved though was that there was cigarette smell on the bath towels. It was not too pleasant.
Another thing is ( well, not sure if this is relevant at all): lighting in the lifts was a bit darker than I could handle comfortably.
This is a nice hotel that is very reasonably priced. Highly recommend!"