“I was pleasantly surprised by the exceptional five-star service at KK Sapa Hotel. The rooms were clean and very comfortable, and the bathroom had great water pressure and temperature, perfect for a hot shower after a long hike. We stayed during Christmas, and the hotel had a wonderful festive atmosphere with beautiful decorations. On Christmas Eve, they offered complimentary mulled wine, gingerbread, and fruits in the lobby for an hour, which I really appreciated.
The hotel also has a gym and……
“Amazing place to stay while in Sapa!
Great location, clean rooms, good views..
The best staff found on our whole trip, friendly and so helpful!! A must stay”
“Mr Nam is an excellent customer service staff. The laundry services is quick and well priced. All the staff, housekeeping and dining were all respectful and courteous! We will definitely come back! Thank ypu:)”
“Nous avons eu un super accueil avec un thé chaud. Nous sommes arrivées avant le Check in et notre chambre était déjà disponible. Nous avons aussi pu laisser nos bagages toute la journée le lendemain. Personnel très gentil et attentionné.
Nous ont aidé à réserver nos activités.
Secteur très central.”
“this hotel room was beautiful and had the perfect mountain view. the staff was extremely friendly and helpful. food and coffee were delicious. i got a shampoo/face spa for the first time. the lady was amazing! they also gave advice on when it was a good time to visit. all in all, my 2nd favorite hotel ive gone to in my lifetime”
“A great stay at Azure! The views were amazing. Close to Central. The staff were professional and very helpful. You can have your laundry done and it was very cheap. Good coffee and breakfast. Totally recommend.”
“This was the best place I stayed in Sapa. I felt really safe and the bed was really comfortable. Eric was super nice I he could help with everything you need and was also available all the time. The only bad thing was is was a bit lound from the hallway, but I will slept very well. If you want something safe, easy and relatively cheap I would definitely book it. ”
“Do read the other reviews rather than going by average rating... Our main complaint is why is it so noisy? The front door of the room was completely un-soundproofed, and the hotel plays some kind of loud announcement at 0600-0630am ish, apparently every day? Why??
But actually, we had a good night's sleep. The room is very attractively decorated.”
“The hotel is very close to the city centre. You just need a few minutes walk. The room is spacious enough with a nice balcony. The breakfast was nice. The staff is very friendly and helpful. They helped us to book the bus ticket to Hanoi with a discounted price. The only thing to critise is that there's some smell in the washroom. But it's acceptable. You really can't ask for more with this price.”
"We were surprisingly upgraded to the executive suite which was a fantastic surprise. It had a lovely view and a really comfortable bed. They also had a free shuttle service to the main town, but it's also walkable (about 10-15mins), if you like walking. I would stay here again."
"I was pleasantly surprised by the exceptional five-star service at KK Sapa Hotel. The rooms were clean and very comfortable, and the bathroom had great water pressure and temperature, perfect for a hot shower after a long hike. We stayed during Christmas, and the hotel had a wonderful festive atmosphere with beautiful decorations. On Christmas Eve, they offered complimentary mulled wine, gingerbread, and fruits in the lobby for an hour, which I really appreciated.
The hotel also has a gym and a pool, and despite the cold winter in Sapa, the indoor temperature remained very warm. One of the best touches was that we could still shower on the pool floor after checking out, perfect for freshening up after hiking. The hotel is impeccable in both hardware and service, and the breakfast buffet had a wide variety of delicious options. Highly recommended!"