河坊街香格里拉酒店及度假村

"非常好的酒店 位置极佳 非常推荐"

"Heavy cigarette smell in the room. Someone smoke in next room and the smell go into my room. Have complained to Hotel. They do nothing but try to comfort me to offer room change. They are unwilling to find out root cause to stop it. The way they handling complaint is not deserved 5 star rating. The ventilation system is extremely poor. The smoke detector cannot detect smoking inside the room. Extremely disappointed. "

"非常方便，酒店員工很友善，附近很多商場，又近西湖"

"這個地點一流，適合去西湖旅行的首選。主因平及住地方較大。"

"酒店比較舊，它位置很好"

"入住酒店舒服整潔，服務專業、貼心，有賓至如歸的感覺"

"環境漂亮，但是房間設備有點舊，整體很不錯"

"it’s cozy and clean. the staff is nice and friendly"

"Steps away from West Lake and shopping malls, restaurant. Had a few very nice nights in HangZhou."