“Pls don’t pick this hotel if u expect u can have hotel normal service. They are digital hotel with no reception, no housekeeping from 1pm to other day morning.
U they don’t expect u need a glass, or a fork and they won’t provide them in the room.
To their suggestion, as a digital hotel, I think u should let your customer get those they need in a digital way, say self service counter for necessary.
I didn’t get the digital key email before my check in. Lucky that I arrived a bit early before……
“Lovely hotel and very quirky. The beds were excellent and all staff were outstanding and friendly.
Negatives were lighting in the room was to dark when getting ready to go out and do make up plus no full length mirror. ”
“Beautifully renovated historic building with beautiful garden and a top-notch restaurant. The new lift is especially good, saving us the effort to wrestle luggages up the steep stairs typically of older Dutch buildings. Quiet surroundings at the historic city center. Very nice and helpful staff.
Oh, and the breakfast is well worth the money. Everything is tasty.”
“Great location in center of Alkmaar! Shops & restaurants right outside the door. The hotel is beautiful and our room was great. The lofted room would not work well for someone with mobility challenges but worked well for us. Very responsive communication from the hotel! Would happily stay there again. ”
“I have trouble in my trip . it is really nice experience with wolf hotel. they are kind and helpful .
To be honest , you need the good support in your trip and hold wolf give you a good choice .
speaking good English . anyhow Wolf hotel is your best choice”
“Excellent stay! Room was very comfortable and clean, great SPA facilities and a very good breakfast.
We had a dinner reservation at the restaurant that wowed us on arrival but left very disappointed after the meal. Menu was disappointing and overpriced. Need to hire a new chef and less more attentive staff. ”