波尔图圣母怜悯教堂附近酒店

"借酒店熨斗熨衣服，熨前未發覺試面有污漬，弄污了衣物，亦未能清除。問責酒店，員工稱本人熨衣服前未有看清楚，責任全在我。稱住客必須檢查清楚所有酒店提供的用品是否處於恰當狀態。基本道歉欠奉。"

"Good"

"位置方便，鄰近metro站。 唯一覺得房間及走廊的燈光不足。 有毛巾供應， 但沒有牙刷牙膏。"

"Two reasons you should consider this hotel but many more reasons not to book! Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door. Bad things: - unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me. - Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small. - Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am. - Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck! Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "

"5 star service, exceptional rooms. Definitely recommand to my friends"

"房間空間超大，有完整的廚房與廚具(鍋碗瓢盆....)應有盡有，以及有絕美河景與Ponte Dom Luís大橋。在房間即可看波多的日出。 但沒有陽台，只有窗邊臥榻區。 飯店早餐採buffet式，可與服務人員點各類蛋料理(如炒蛋,煎蛋,歐姆蛋...等)及飲料。 游泳池spa池雖然不大但很漂亮，需要預約(每個時段人數不多)。感謝工作人員貼心提醒，可一次預留1時段以上。 飯店頂樓有露天bar，有提供酒與簡單的餐點(湯,牛排,三明治,沙拉..等)，滿好吃得且價格不會太貴。"