“It was an amazing experience to stay in this hotel, staff are very nice and friendly, hotel is beautiful, well designed, the room is very clean. I will definitely come back again.”
“What a great place to stay to experience the best of Porto! Located by the riverside, it's a few minutes' walk from almost everything to see and do there and is surrounded by tons of restaurants. The studio we stayed in was cool, clean and very comfortable. Everything was new! But the best part were our warm and accommodating hosts, Josè and Catarina, who went over and above to be of service in every way. In leaving Porto we feel we left as friends. We will be back, adeus por enquanto!”
“We had a wonderful stay here. The apartment was brilliant and clean. We appreciated the air conditioning in the heat! The staff were so helpful. The apartment was at the top of a steep hill so gave us a daily workout but was close to the centre where there were plenty of places to eat. Close to the river too. A great base. We would definitely stay here again and highly recommend it. ”
“This is one of the best hotel experience I have. Very stylish design of hotel, clean and comfortable room, friendly staff who is willing to share with you anything about the city. Great breakfast too!”
“The location is great, the staff very friendly and helpful, the bed comfortable and the AC worked perfect for the extreme temperatures we are experiencing. Breakfast was also excellent.”
“Adorable historic boutique hotel!
Recently renovated with a fantastic location on the Duro river and a nice breakfast.
Be aware… the property is NOT staffed after 10 pm. So check in earlier than that. We checked in late in the day and needed to wait outside for the staff member to come to the property. We were a little thrown off by that. Think of it like a cross between a boutique hotel and an AirBnB!
Once she got there we settled in and had a great experience. Staff during working hours is……
“It was a great accommodation for me. It was a cozy spacious apartment for couple. The staffs are friendly and helpful. Location is good .I would love to stay there again ”
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "