"Overall good, however needs improvement in keeping carpet in good condition. through unwanted things wherever supervisor find in their eyes to elevate to a true 5 star hotel premise"

"The pictures posted to advertise this place and rating as 4-star was deceiving. We booked deluxe rooms, on entry the reception area was dark, no proper lighting and looked like we walked into haunted place. On entry to room, all I can smell was cigarettes smoke, room was unkempt, the walls were filthy, ..."

"We were a honeymoon couple and we were not given the category of room which we had asked for and booked for- floating room. Whilst booking we had called the hotel that we particularly want the floating room when booked with expedia but not given. Even the staff is lousy. Expedia staff kept calling ..."