“Phenomenal place! The animals are really just roaming around where you walk and view of the lake is stunning. Food was top notch and service too. I can’t recommend this place enough”
“A great place for a couple of days staycation. The personell was amazing. Fantastic food, specially the breakfast. An old mansion turned in to a hotel as I understand. It is not super modern and has a bit of wear and tear but for me it is part of the charm. Very calm surroundings. Maybe not for the traveller that is looking for an action filled adventure. For me, that wanted a couple of lazy days, away from "it all", this was perfect.”
“What a great place! A lot of historic charm and wildlife on the grounds - the staff were amazingly kind and gracious. Reception team was warm and welcoming. Excellent hot showers. In passing conversation, my husband mentioned that the Lake Naivasha Country club was where he proposed to me 25 years ago. The operations manager Danep somehow noted this and a few hours later at dinner arranged to have a beautiful cake made that said "marry me again". It was such a thoughtful touch! We will……
“Overall this was a nice hotel.
The issue I experienced finding my wallet missing money immediately after a staff member cleaned our room.
When escalating the incident with the hotel staff, they sided with their staff member and the story they told us was not believable.
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“No tvs in room and was told on checkout day there was one in lounge area!
Breakfast is decent but predictable
Staff are very friendly
Floors in ngong cottage were broken (tiles in bad condition) and bathroom very tight & stuffy ”
“Overall we had a pleasant stay. When we arrived they could not find our reservation, this does not surprise me because it was hard booking a room online or getting someone to respond to my emails. I finally booked a room on Expedia yet they still did not see my reservation. However, the staff was kind and did give us a room, we only had to wait a few minutes.
There is no iron in the room so make sure you are prepared for that. There are also no wash clothes provided. And mostly there is going……
“Good place to stay at for a layover. Cheap, spacious rooms, and they provide breakfast. Place is hard to find and it would help if they had a sign thay said "El Sueno Homestay" outside the Main Gate instead of our driver wondering if this is the place, calling the lady, then her coming outside. The place is pn Muthiaga Lane (Its a Blue sign) and leads all the way to the end on the left. The locals helped us find it. But yes, def good place to stay for a night while you transition to your next……
“Excellent hotel with very nice glamping and food / staff was very responsive and nice. Food for breakfast and lunch was excellent / we unfortunately missed dinner. On lake Naivasha with boat tour facilities. Hells Gate Park is very close. Excellent access to all facilities. Special thanks to Geoffrey the Front Desk Manager who was very accommodating and a pleasure to work with. We would love to have extended our visits will be back again.”