1. I booked through Expedia. Price was very good value for money.
2. Confusion about whether the Expedia Itinerary # was sufficient for check in, or whether an Ion Delemon Booking No. was required.
3. Card key didn't work the first time, causing inconveniece.
Viji
2024 年 10 月入住 1 晚
8/10 还可以
thakirah
2024 年 6 月 17 日
满意:住宿条件和设施,清洁度
Was kept routed to and fro from hotel lobby by the ushers without knowing where and whom to contact when checking in. The contact given by the booking was not in service.
When we checked abt the hot pool, they have us wrong timing. We planned n rushed back to the homestay to go swimming..only to realise it was closed. We called back to check on the timing and the person said sorry. He forgot.
thakirah
2024 年 6 月入住 2 晚
2/10 糟糕
yi wen
与家人出行
2024 年 6 月 17 日
不满意:清洁度、服务设施、住宿条件和设施
The property is not well maintained, toilet is very dirty
yi wen
2024 年 6 月入住 1 晚
8/10 还可以
NOOR SHAMILAH
与家人及幼儿出行, 团体旅客
2024 年 6 月 16 日
满意:住宿条件和设施,服务设施
The property was overall good. But cleanliness can be improved as there is moulds.
NOOR SHAMILAH
2024 年 6 月入住 2 晚
6/10 一般
lakshmanan
团体旅客
2023 年 8 月 20 日
满意:清洁度
lakshmanan
2023 年 8 月入住 2 晚
8/10 还可以
Nabilawati
与家人及幼儿出行, 商务旅客
2023 年 8 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Fun , clean but dining area to small if crowded people .. over all so good 👍
Nabilawati
2023 年 8 月入住 2 晚
10/10 超赞
Nizar
2023 年 7 月 27 日
满意:清洁度、服务设施、住宿条件和设施
good
Nizar
2023 年 7 月入住 4 晚
8/10 还可以
Ponniyinselvan
2023 年 6 月 19 日
满意:住宿条件和设施
不满意:服务设施
Nice property;
But No information counter or reception.
Premium suits does not come with breakfast facility through online booking (such as Expedia), breakfast cost you 60 MYR per person per day, no near by restaurant one way transportation to Firstworld will cost you 40 MYR one way or you need to get Shuttle (6 MYR per person, every 30 mins - 1 hr (3.8 km).
Food facility available at First world only except one break fast facility at ION.
Think wisely about your package selection from online bookings, though cost is secondary in holiday, basic facilities such information counter, transportation are not convenient in this property.
Ponniyinselvan
2023 年 6 月入住 2 晚
4/10 很差
MEOW HOONG
2023 年 6 月 5 日
MEOW HOONG
2023 年 6 月入住 2 晚
2/10 糟糕
santhosh
2023 年 4 月 24 日
santhosh
2023 年 4 月入住 2 晚
8/10 还可以
Kenneth
与家人出行
2023 年 4 月 17 日
满意:客房舒适度,清洁度
Overall is good
The stay is awesome and the unit we got is big enough and comfortable stay for a family of 5. The only downside is the Wifi is not working during our stay, but other than that it was all good :)
Kenneth
2023 年 4 月入住 1 晚
2/10 糟糕
Zoey
与家人及幼儿出行
2023 年 4 月 8 日
不满意:清洁度、服务设施、住宿条件和设施
My staying unit is very very dusty and very very dirty. When we checked in the unit, saw someone left some drawing on the dust on the table. Floor full of dust. Living room light is not functioning. Next door unit main door was taken off and wide open, corridor also dirty and very quiet like no one staying there, quite scary. I was shocked that the unit given is not under the hotel. Under 3rd party other agent. And no breakfast inclusive. However when I booking stated is breakfast inclusive! This is very bad experience and lesson learned. I will never book through Expedia even cheaper.
Zoey
8/10 还可以
Mun Kit
与配偶出行
2023 年 3 月 12 日
满意:住宿条件和设施,清洁度
Showing signs of aging post pandemic, time to do some maintenance and upgrade. The building construction next to it continued past midnight.