“Before we book,we called the reception to inform that we have 2 young children,9y&6y, and they didn't tell us there is an additional 20USD for children,but after we arrived, the reception asked for 20USD for my children. I accepted it, but not happy about this.”
“The outdoor public sports facilities are very good, there are basketball courts, tennis courts, swimming pools, the surrounding environment of the cabins is very bad, the greening is not good, the vegetation is bare loess, the slopes of the paths are very steep, and it is difficult for the elderly to walk.”
“I had a wonderful stay at this historic hardwood-framed mountain chalet. The staff were incredibly friendly and helpful. Jennifer, the Hotel Manager, went to extraordinary lengths to facilitate my very late arrival, even upgrading my room. She was fantastic. I also stayed an extra night. The breakfast spread both days was delicious and varied. The view is superb. Highly recommended.”
“A great stay start to finish! I got in very late, but they left a nice note with directions and my room key. The room was perfect for me, and the views were incredible. Very friendly and accommodating. 100% will be back.”
“Parked in front of your room. U shape lot. Took $20 cash deposit in addition to paying with credit card before getting key...whats that about? Got it back when i left.”
“Easy parking garage, clean room, doors shut for coffee so not accessible. Desk clerk said it would open at checkout time 11 am. Then he actually came knocking on our door at 10:30, as I was stepping into the shower. He was there to remind us about checkout only minutes after we spoke to hi. In the lobby. Not necessary. ”