“The staff was very friendly and polite. Everyone was very respectful and friendly. The property was very clean and beautiful. This was one of my most peaceful and relaxing trips ever. I would definitely recommend it especially if you want a romantic getaway. ”
“We loved our stay. The view from the balcony. Free instant coffee and tea and drinking water dispenser. The staff was amazing, so helpful and caring.”
“The staff was amazing! Very welcoming and catered to every need. Room was very clean and the free breakfast was phenomenal. I wish I had more time to stay longer. Highly recommend you stay here while in Flores. ”
“Hotel precioso metido en medio del Bosque , las habitaciones y camas súper cómodas , playa del lago , caminamientos bellísimos , personal muy amable ”
“Nos gusto el trato y el gerente nos atendió con especial atencion y nos proveyó información de un spa que necesitaba. Y los desayunos.Todo excelente ”
“After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice. ”
“2 night stay in Flores, staff were very helpful and helped with bags, our questions and taxi to the airport.
We had the very top room with a great view over the water and our own spiral staircase! The town is small so easy to walk around and get everywhere from here. ”
“The hotel is truly beautiful! The rooms are great and the service is wonderful. My only complaint is that you are limited to the food options from the hotel, which could be better. ”
