“Beautiful hotel. We upgraded to a sea view room with plunge pool which was stunning. The staff couldn’t do more for you and always greeted us with a smile. Brilliantly situated, just a short stroll to the centre of town on the flat. Would definitely recommend ”
“Hôtel familial au personnel extrêmement sympathique, et francophone !
Il est tres bien situé a 5 mn a pieds du centre (lac). Très propre, disposant d'un ascenseur.
La chambre (201) donne une magnifique vue sur la mer et l'île juste en face, avec une belle terrasse, bien orientée pour en profiter dès l'après-midi.
Les équipements sont un peu vieillots mais fonctionnels. La clim meriterait une petite réparation car 2 volets sur les trois sont cassés et il est difficile dorienter le debit d'air.……
“There is nothing wrong with the hotel. This is a perfect place for a vacation, from the architecture to the service to the cleaning level and first of all for the exquisite personnel, polite and professional, invisible but always there, ready with a smile.
Great restaurant for breakfast, pool or beach service and dinner.
I will go back for sure, no matter if but only when.
Thank you to everyone there.”
“Accogliente e pulito in pieno centro, camera un po' piccola ma funzionale e compreso di tutto sia asciugacapelli che bollitore. Non possiede parcheggio per l'auto e questo può essere un problema specie per il carico e scarico delle valigie in quanto l'entrata è in una strada a senso unico abbastanza stretta ”
“Having just spent a week with my daughter at this amazing hotel, we cannot praise it enough. Everything was perfect. We were welcomed with a glass of champagne and a room upgrade, and the rest of the stay followed suit. Couldn’t fault the facilities and everything was immaculately clean.
Really well located in Crete and great front of house staff that were happy to help and provide suggestions. A week of luxury and couldn’t recommend enough! Hoping to return again some day - thank you! ”
“My wife and I had a lovely stay, the concierge at arrival was very polite and helpful and he couldn’t do enough for us, we had everything we needed for our stay in the room, including a safe and air conditioning, the views from our room over the harbour were lovely. My wife and I would most definitely go back there to stay, and I would like to say the staff are a credit to the owners of the apartments as they do a fantastic job and are very friendly and welcoming ”
“The staff is really amazing, we can’t thank enough for making my wife and I feel like we’re at home.
The point that we didn’t like that much was the bathroom in our room, a little bit small with a small cabin shower, no individual hygiene products such as shampoo or bathing gel and there was no much attention to the fact of refilling the products available. We were in for seven nights and we also think that in the middle of the stay, the bed sheets should be changed for clean ones.
Besides that,……
“I just had a wonderful 12-day stay at Vasia Ormos Hotel and enjoyed every minute of it. This hotel has the most friendly and most attentive staff I have ever encountered.They take care of every request immediately and go the extra step for you! Beautiful and bright rooms and very clean. The snack bar opens right after breakfast which is very convenient. The garden is just amazing and creates a soothing atmosphere, and the view on the little bay is something you wish you could take home. I am……
“First time visiting Crete and had a wonderful experience not least because of our fantastic stay at the Mirabello Bay Luxury Resort. Starting with the amazing customer care given by everyone right from the reception welcome to housekeeping and the restaurant staff. You truly feel they all aim to create the best guest experience and prioritise taking care of their guests. A special shout out needs to be given to Matthew, the concierge, who went above and beyond in every respect taking immediate……