“I like the view on the roof. The lobby and the room are very fancy. But the breakfast is not so good, only have few types. Very close to the biobay and restaurants.”
“Overall it's a good experience, I can honestly say that The ocean front room view is amazing and worthy of every single penny!!!!
Something I recommend is to rent a car so you can always go outside and eat in local restaurant. The restaurants inside the resort is overprice, breakfast food is good and the restaurant Nectar is good. Other restaurant is not worth it.
Besides pricey dining, staff that works in the resort are super super friendly and nice!!! Which is also boost my experience. So I……
“I was here for my birthday celebration. It was not the experience I was expected.
We get a complaint letter from the hotel because I was calling my family on the balcony at 10:00 pm with regular voice. The other guest yelled to me and the hotel got their complaints and wrote me a long letter against me. They didn’t even ask about what’s going on. I felt uncomfortable.
Also, there is no AC. The room is about 90 degree hot at night. We could not sleep.
Last night we saw a huge black thing in our……
“The staff is amazing...the breakfast bufet really good you get 25 dollars in restaurant fron 11 to 4pm and credit to use the laundry room and the casino...”
“Our stay at this property was disappointing due to several issues:
1. No Hair Dryer or Hot Water
The room did not have a hair dryer, and there was no hot water available throughout our stay, which made it very inconvenient.
2. Lack of Basic Supplies
The toilet paper roll was nearly empty when we arrived, and no refills were provided.
3. Excessive Humidity
The room was extremely humid. After participating in a bioluminescence activity, we were unable to dry our wet clothes overnight—even……
“The room was spotless, comfortable, and location, location, location! The hotel is literally a 2 minute walk from all of the restaurants in Esperanza. The owners of the property are extremely welcoming, kind and provided a ton of great recommendations for things to see and do while on the Island. We will definitely stay there again!”
“We enjoyed our stay at Old Crow. Our room was spacious. The bed was comfortable. Everything was clean. Our view was incredible, we could see the ocean in the distance. We went for breakfast at the recommended sister property, Blue Horizon, one morning, and it was equally as nice.
If I were to give any notes in regard to room for improvement... there needs to be on-site dining of some sort, even if only for breakfast. Our room was spacious, but the bathroom was quite small. Lastly, we……
“The hosts were very nice. They took care of us of almost everything. They even offered their home-grown star fruit for us to try. It was delicious and sweetest star fruit we had ever tried. Nice stay and nice time with them.”
"Overall it's a good experience, I can honestly say that The ocean front room view is amazing and worthy of every single penny!!!!
Something I recommend is to rent a car so you can always go outside and eat in local restaurant. The restaurants inside the resort is overprice, breakfast food is good and the restaurant Nectar is good. Other restaurant is not worth it.
Besides pricey dining, staff that works in the resort are super super friendly and nice!!! Which is also boost my experience. So I will definitely recommend stay here for the beach view and relaxation. The ocean front view is 10/10, Hospitality is 8/10.
Overall experience including room service and cleaning is like a 7.5/10. My bed sheets had some stain, and when I order room service, instead of a proper full experience room service cart, They just gave us like to go boxes and some plastic forks and spoons, I kinda was expecting a more formal luxury room service experience. "