“Excellent accueil.
Belle piscine.
Vue magnifique pour les chambres au 4e étage.
(Initialement dans une chambre au 2e avec vue moyenne, mais l’hotel a été très reactif quand je leur ai rappelé que j’avais réservé une chambre exécutive)
Vol la nuit suivante à 2h du matin: il m’ont offert la possibilité de rester dans une chambre jusqu’à 23h en attendant mon vol.
A recommander ”
“L’hôtel n’existait pas, je me suis retrouvé seul dans la rue pendant 3 heures à essayer de trouver une solution avec votre chat en ligne sans que rien ne me soit proposé. Je suis extrêmement choqué par cette situation. Merci de me recontacter ”
“Good afternoon! This was my husband and I first time visiting Rwanda. The security and front desk staff were extremely friendly and helpful. The facility was clean and convenient. Aime was the best person on the staff. He made sure my husband and I were well cared for. When he saw us, he didn’t want us to carry anything. We also loved his commitment and love for his country!
Now the negative! My husband and I got married in Rwanda on April 27th, we decided to have a spa day the day before. The……
“The staff of the hotel (including the restaurant) is very friendly, highly professional and does the utmost to help the client. My room was very spacious, nice furniture and provided with all amenities. Cleaning was always perfect. The top floor restaurant has a fantastic view on Kigali and serves absolutely remarkable food - fusion kitchen style. I definitely recommend the Hut as an exceptional place where to stay in Kigali. ”
“Small friendly hotel in a quiet safe location. Staff very helpful. Breakfast offers plenty of choice and freshly cooked. Looked after our luggage while we visited other parts of Rwanda. Nice restaurant next door.
Room a little cramped and balcony facing rear was disappointing. Bed a little hard for us.”
“Roligt hotel med serviceminded personale. Pænt stort værelse. Hyggelig restaurant med lækker morenmadsbuffet og pænt menukort. Købte en flaske rødvin som jeg drak over flere dage. Omhyggelig rengøring. ”
“The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze.
The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent. ”
“J'ai eu beaucoup de plaisir à séjourner dans cet hôtel. Bien situé par rapport aux activités offertes par Kigali, c'est néanmoins un havre de paix, de tranquillité, avec de la verdure. Se relaxer tranquillement après une journée chargée est un réel plaisir, avec un personnel aux petits soins, comme le patron William, d'ailleurs. Beaucoup de disponibilités pour organiser les transports ou des activités.”
“My stay was really amazing, it was like staying at home, very comfortable, very calm and the environment is peaceful. I loved it. Raïssa was very welcoming and helpful. Perfect place for a family holiday and those traveling for work as well.”
“The property is strategically located in the heart of the city and accessible. It is quiet, clean and safe.
The only drawback is that there is no elevator, access to the higher floors is quite a challenge. ”