“Very friendly staff, very polite! Specially mention to Zachariah who was very engaging with recommendations of various locations to visit. Also one team member who although was just finishing his night shift, patiently kept the lift doors open while I finished my conversation with his colleague a reception. Great customer service!”
“Upon arrival we were greeted by two sweet pups, Molly and Maggie. This instantly made us feel at home. The staff was super friendly and accommodating to our change of plans. Plus, the food was outstanding! ”
“Our wifi got cut-off at 22h00,tried using the phone it didn't go through.Called directly to reception and they said someone is coming to fix until morning came. I was disappointed. ”
“Good thing is it nears Gautrain which can take me to airport, Sandton, office.....convinence.
Staff there have no sense of service nor smile.
Not much expectation.”
“Otimo atendimento e hospedagem, somente ficou a deseja no café da manhã que não estava incluso e era caro realizar a inclusão. Preferimos tomar café na rua.”
“I have stayed in hundreds of hotels, and this was top notch. The property is in excellent condition, it’s got 24 hour security, the staff are all lovely, the housekeeping service is super responsive and did a great job on my laundry, all of the food in their restaurant is tasty and well made and all of the restaurant staff are terrific. I stayed 8 days and it was just perfect on all counts. I was able to put in full work days at the desk in my room and (with the windows shut) I enjoyed a sound……