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“I loved the hotel and some of the best and most attentive service anywhere I've ever stayed. The signposting to the camp needs drastic improvement (my taxi got lost which I understood) and the road to get there is dreadful. The accommodation is fabulous and I slept so well. The hotel has an Indian owner and most of the guests were Indian, either from India or local. The way they spoke to and disrespectfully treated the staff was shocking and entirely unacceptable. There needs to be a sign……

“This property is nothing like the description or photos on Expedia. When challenged at check in the properties management stated that the descriptions were those of Expedia not of their own!! This is a One Star property charging Four Star prices probably due to local demand! The rooms smelt musty and were not attractive at all. There was no separate seating area or dining area in the rooms as described. This is not a property that I would recommend to an international tourist. We turned……

“Poor breakfast, and rooster was very loud, directly beside my window and no air conditioning or fan”

“Very safe & quiet staff was great & very helpful ! We will stay there again .”

“It was simply amazing - a beautiful place and the attention to detail in the accommodation is excellent - we just had a wonderful time and Raymond and the staff there are extremely friendly and helpful - nothing is too much trouble. We spent three nights there and would certainly go again. Thank you to everyone there for the experience.”

“We had one night at The Farmhouse Inn, and we would have loved to stay longer. The garden is beautiful, the air is fresh and it is so quiet as it is a few km from the main road. Even though it is nothing fancy, the beds are comfortable and rooms are spacious. The evening before we were asked what we wanted for breakfast the following day, and it is my impression that they can cook all the basic breakfast dishes that you need. Would definitely recommend and come back another time.”

“We really enjoyed our stay at Alba. The staff were very helpful and the service was excellent. The meals were delicious. We would highly recommend it to anyone visiting Meru.”

“Lewa Stay of a lifetime! I splashed out for a three day stay and could not fault anything. The animals on the game drives were amazing, especially rhinos and lions were amazing. The guide was very knowledgeable and obviously still excited about it all. The camp was comfort personified and nothing was too much trouble for the staff. It was lovely to dip into a little piece of luxury and also to see the good work the Lewa Conservancy is doing. It gives one hope for the future.”

“The rooms were beautiful and very clean would highly recommend…. For the food it would be better to have a larger variety for better satisfaction. Service from Frida, Frank, Idah and Sylvia was excellent. Look forward to coming back.”

“Booked weeks ahead and requested adjacent rooms for family of four, never got them. Bad start. Dinner - 50mins wait, too long, food was good at least. Breakfast good but no bacon and decent coffee is extra. No fridge or milk for coffee/tea. Two tea bags per room for 3 nights. Big problems with hot water and power. Son very annoyed. And crook wifi. Great view of the Mt, friendly manager and staff, safe and secure. ”

“The staff was literally outstanding!! The tent was gorgeous. Our major complaint was the food choice was very limited and not always geared to an 'American' consumer. We had a couple great meals and the rest were hard to enjoy since we don't eat seafood.”

“Beautiful place for the perfect getaway. ”