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“This was the first time we stayed at a Tru By Hilton Hotel. The moment I walked in and was greeted by the front desk receptionist I knew this was going to be a great experience. Just everything about the hotel was perfect and I look forward to having the opportunity again to stay at another Tru By Hilton Hotel.”

“The front desk did not inform us about other amenities such as free breakfast or Wi-Fi until asked for. Upon arriving in our room, we were greeted by a roach. After complaining and switching rooms, there was no roach, but the fridge was stained with food stains and looked like it wasn’t cleaned for a while. The bedside USB charger was completely smashed and unusable. The bathroom/closet door doesn’t close all the way. ”

“Amazing experience ”

“Stayed for one night while on the road to another destination. Hotel was exactly what we needed for the stopover. ”

“Kim in food service did am outstanding job ensuring we were well tended to during the complimentary breakfast. Honestly she went way above and beyond and deserves a spot bonus and/or raise, as she is one of the main reasons we'll probably return. Ebony in guest service did a great job as well! The hotel is in a pretty good location, convenient to AU and not too far from better shopping. The downtown Augusta area has many vacant storefronts, which is not ideal, but that's not the hotel's fault. ”

“Beautiful old mansion. Really enjoyed our stay ”

“The only problem I had was that it was a different price from when I booked it.”

“Property was just right for the simple, quiet, safe, and convenient place we were looking for during our visit to a family member who was sick. We didn’t want a holiday but instead wanted a quiet time to be with family.”