Sant Fruitos de Bages圣贝尼特德巴赫斯修道院附近酒店

"窗户打不开"

"不知道是歐洲人做事速度慢還是怎樣，叫房間服務會等上20分鐘，切還搞錯。離開拿行李時，人員拿出來等了快10幾分鐘，計程車都到了，行李還沒出來。其他方面都很滿意，特別是咖啡廳的可頌跟咖啡非常好吃，非常值得去試。"

"早餐都是速食食物，咖啡做的味道还不错，房间隔音效果太差，隔壁说话声音都听的见，浴室只要一洗澡地上就都是水。"

"浴室的排風系統聲音太大，希望可以改進"

"I feel, the lobby of the hotel is excellent, nice, but the room is very old, we also experienced a lot of ants on the floor. The service of the front desk is great though."

"Wonderful location and definitely amazing view！"

"We were misled by the good reviews until we actually stayed there for several days . It totally spoilt our holidays . The frontline staff are impolite , unprofessional & not helpful at all , which we would not expect in a 4 star hotel . The rooms are small , not user friendly with NO storage space at all ( not even a small drawer) . Only clothes rack is found in the room , no wardrobe ( not expected in a 4* hotel ) The worst thing is the bathroom ! The floor is really slippery , no safety handle installed , no anti-slip bath mat ! There is no privacy in the bathroom ( not as stated in their website .. private bathroom ! ) I literally have to step out the shower room naked to dress up in front of my roommate ! ! It's alight if you're couples ! The house keeping is not up to standard , the dustbins were left dismantled after room cleaning . The electric kettle is leaky , which is very dangerous . There is only 1 chair for 2 people to use , unacceptable in a 4 * hotel . We were only given 2 bottles of water on the 1st day , and was told that water was only provided for 1 day, unlike what they stated in their website ! ! Another amazing issue is tissue ... each room was provided with 4 pieces ( a small pack containing 4 pieces ) of face tissue for 2 people per day ! ! This was my 1st encounter in a 4* hotel ! I would never rate this hotel as 4* , 3 star is their max It's so disappointing to find such standard in this new hotel under chain management ! ! "