“Phenomenal Palace hotel! Beautiful rooms. Incredibly kind & helpful staff. Particularly Urvi Pawer who went way beyond for my friend and I.|Outstanding experience all round!|So many fabulous staff, The grounds & restaurants were amazing along with beautiful shopping!”
“This is a unique concept, and this was my first experience of capsule concept in India. The place was immaculate and well maintained. I visited this place with my sister and found quite a few women solo travelers who were using this place. So this place is great for solo travelers or even couples. Toilets and bathrooms were well maintained and clean, and towels and toiletries are provided by the hotel. Hot water was available throughout the day. Breakfast which is good is available in the……
“I didn’t dislike the property relative to the location. I did have to ask for a towel and toilet paper. It didn’t look like the picture, but I had a comfortable stay”
“It was great 1 day stay while passing through. 3-star hotel, meet our needs
Neighborhood was as expected in UP. If you are first time in India/UP maybe avoid this area. ”
“Not for the weak of heart. It is in a residential neighborhood and hardly any parking. No TP in restroom. A handheld hose is provided to wash up. Frequent loss of power for short periods. No outside food is allowed. In room dining from restaurant only. Only 1 shower towel provided. Extremely squeaky bed. Room not cleaned properly as cigarette butt was still there when we checked in. Front desk manager was very accommodating and tried his best to make us comfortable. ”
“The property was not as shown. To access it, one has to go down a tiny dirty lane. There was no sign stating it was the Fab Hotel Comfort inn.
The corridors and elevator were tidy. In the room, the sheets and towel were stained. Only a single small soap bar was provided.
Perhaps not the property’s fault but neighbouring rooms were very noisy all night. ”
“First thing evening manager said we do not have reservation and later after we showed him reservation details he said we have reservation for one room and later said we have 2 room reservation but gave one room. Next day morning 8 AM he gave 2nd room and we checked out at 10 AM. Hotel charged us for 2 rooms and they provided only one room and no refund. Manager behavior was rude and do not have accountability. Manager said we can cancel the reservation for one room but we did not find option……