“I was completely satisfied. The bedding was comfortable and inviting. The room was quiet, the bathroom was perfect. The building is beautifully designed and interesting. There is great access to the city from the location. The breakfast was filling and reliably tasty. ”
“The place is wonderful. So stylish, spacious, very clean. Basically everything was perfect. I hardly ever write comments, especially nice ones, because I prefer not to "giveaway" the best places. But for this place I would feel guilty. The hotel manager Ivona is so nice and welcoming, just as her colleague at the bar. Top score, keep it going, thanks, Pablo”
“Smooth check-in, free bottled water, capsule coffee, tea and snacks. Great location, close to restaurants and supermarket.
Sound insulation is not good but acceptable.”
“Staff are wonderful the check-in was easy. The room was beautifully appointed and had modern facilities everywhere. I would’ve gotten a great night sleep except there was ruckus noise outside on the street which kept me awake. I also didn’t see any blackout curtains although there might’ve been, which meant that light was pouring into the room all night. I really love this hotel and will definitely come back and I hope they can sort out some of the problems. ”
“Super Unterkunft mit sehr nettem Gastgeber, der viel über die Geschichte Bulgariens erzählen kann und auch gerne Tipps für Sehenswürdigkeiten und Restaurants gibt. Wir hatten eine super Zeit. Die Lage ist auch sehr praktisch, das historische Zentrum ist zu Fuß oder mit Straßenbahn/U-Bahn super zu erkunden.”
“Hotel collegato al centro tramite pochi bus, seppure non troppo distante. Belle le stanze, molto moderne, pulizia ottima. Personale parla poco l’inglese.”
“I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff， housekeeping and concierge great hospitality but not front desk.”
“We have a very late arrival flight so self check-in was a great option.
The room is spacious and clean, the beds are comfortable and the bathroom is very convenient. Great location!
The only drawback - we arrived at 1 a.m. in the winter and the heating in the room was not switched on, so it took some time to warm up the room. We managed to turn the heater by ourselves, however it would be better if there are some (printed) instructions about this for other late guests or the management turn on……
“Tutto perfetto . Grazie ad Alexandra receptionist molto gentile e disponibile. Grazie anche ai suoi colleghi. Un albergo molto curato, nuovo, pulito, colazione ottima. Tutti gentili . Lo consiglio vivamente ”
“So far so good. I requested to keep the same room for three nights ( one night which I booked by myself and two nights reserved by Gate 1 tour). But the hotel could not arrange for me, so I need to move the room after one night. ”
“Good service, friendly staffs.
But every time there is water leak after taking the showers. The way they design its bathroom is not very user friendly. ”
“Veldig bra for prisen og bra plassering. Kort avstand til hovedgate og andre attraksjoner.
Veldig hjelpsomt personale og fint med gratis kaffe og te i resepsjonen. Nøkkelkort og heis.”
"I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff， housekeeping and concierge great hospitality but not front desk."
