“We had an excellent stay - property is fantastic . Staff are very eager to help . The property is very close to the local train station - around 5 mins walk . Although the property is on the main road, the rooms are very quiet - especially ones facing away from the road. Overall we enjoyed the stay and will definitely recommend this hotel. ”
“It was an amazing experience.. The hotel is a very good location near the mall road. The hotel staff is very friendly and cooperative. It is very decently designed but the only issue we had was the mattress there. Otherwise really good property for the price we paid. highly recommended”
“Hospitality is excellent and location is perfect. Management is very responsive and staff hospitable. However there is a disconnect on the online booking regarding already paid breakfast option which doesn’t reflect on the hotel account which can be an irritant. Also the food could be improved upon. Otherwise excluding online booking confusion and a little improvement in the food this place deserves a 5 star. ”
“A beautiful colonial building. The room was very spacious and clean with good views. Staff were very welcoming and were happy to help us in every way with excellent food in the restaurant. We would have no hesitation in recommending Arcadia Resort . ”
“Service, location, friendly accommodating staff made us feel like home. Kanchanjungha views from hotel view point.. outside some rooms, dining hall, outside reception.. everywhere. Gave some suggestions and feed back to the general manager who was very appreciative of the constructive feed back. Passion of the staff to serve customers is unparalleled and trickles down from the leadership of Debarya, who seems to talk about the resort like it's his baby. Doma in dining room, authentic Nepalese……
“This property is wildly misrepresented. The photos and listing on Expedia are misleading at best. The hotel was hard to access, the sheets and towels were visibly dirty, and there was no soap provided in the room. Worst of all, the pillows were covered in black mold—a serious health hazard that should warrant immediate closure.
The Wi-Fi barely functioned, and the overall condition of the hotel suggests complete disregard for cleanliness or guest safety. This is not a 3-star experience by any……
“Great location, walkable to the Toy Train. Many restaurants close by. The hotel was able to organise taxis and sightseeing trips. The staff were very helpful. The restaurant was very busy at breakfast but there was no shortage of food. Would stay again.”