Garbage in the parking lot, stains on the room curtains, room smelled like cigarettes, mold in the tub, and toilet roll broken off. Garbage next to ice machine over flowing for 2 days. Bar closed 3 days I was there. Not sure where the previous good reviews came from because the place was terrible. Beware
Christopher
2025 年 2 月入住 2 晚
6/10 一般
JADE
与配偶出行
2025年02月25日
不满意:员工和服务、服务设施、住宿条件和设施
When we were checking in at the front desk, the guy who checked us in basically requested my Id and explained the $50 deposit that was needed and it will be refunded back to the card. Well instead of inserting my card i used the tap option which was available. He said no don't use tap because it will take up to 3 weeks to remove the hold on on your card. I bank with Chime. He stated to me out loud in front of my boyfriend that Chime is not a real bank which was very embarrasing and i politely told him that is not a problem but it didnt stop me from feeling embarrassed because no one asked him if Chime was a real bank or not he just up and said it. The room only had one trash can bin which was located inside of the bathroom. There was no remote for the tv and my boyfriend had to go downstairs to retrieve one. There was no microwave in the room. He had to go downstairs to warm my food. The remote they gave us didn't work properly. The buttons were hard to press. The wifi was trash. The curtains were very spotty and dirty. The only thing that was clean was the bedding and bathroom. By the way, the guy at the front desk stated that CHIME wasn't a real bank and I wouldn't receive my $50 for up to 3 weeks and i literally received it back within 2 days. I won't be staying at Clarion ever again.
JADE
2025 年 2 月入住 1 晚
6/10 一般
Diane
2025年02月24日
满意:员工和服务,清洁度
Diane
2025 年 2 月入住 1 晚
2/10 糟糕
Robert
商务旅客
2025年02月24日
不满意:员工和服务
Couldn’t control the temperature in the room and then woke up and had no hot water
Robert
2025 年 2 月入住 1 晚
4/10 很差
Kia
2025年02月23日
不满意:住宿条件和设施,清洁度
Room was damp. Had to beg for a 1 extended check-out.
Kia
2025 年 2 月入住 2 晚
10/10 超赞
Devisree
2025年02月23日
Devisree
2025 年 2 月入住 1 晚
6/10 一般
Carlissa
2025年02月22日
不满意:住宿条件和设施
Carlissa
2025 年 2 月入住 3 晚
4/10 很差
Mu Lah
与配偶出行
2025年02月22日
不满意:住宿条件和设施,清洁度
The first room that was given to us was not cleaned. There was trash bag near the door entrance and in the bathroom. The second room that was given to us was better. The lady at the front desk apologized about the situation. If you are a light sleeper, don’t stay here you will hear planes flying in and out of MSY all day/night. There was a lot of parking space. The location was closed to many restaurants and tourist activities.
Mu Lah
2025 年 2 月入住 2 晚
8/10 还可以
DeShann
2025年02月21日
满意:清洁度、员工和服务、住宿条件和设施
Clean, bar area , breakfast area, friendly staff
DeShann
2025 年 2 月入住 3 晚
10/10 超赞
Jose Orlando Loveras
2025年02月21日
满意:清洁度、员工和服务、住宿条件和设施
Jose Orlando Loveras
2025 年 2 月入住 4 晚
10/10 超赞
Nolvin
与配偶出行
2025年02月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good staff
Nolvin
2025 年 2 月入住 1 晚
6/10 一般
Ryan
2025年02月20日
It’s works for a night
Ryan
2025 年 2 月入住 1 晚
2/10 糟糕
Ashly
与家人出行
2025年02月19日
不满意:清洁度、员工和服务、住宿条件和设施
They were very unprofessional. I communicated through and through due to my flight cancellations and delay. Just for me to get to the hotel and they had cancelled my room and marked me as a no call no show. I have phone logs and messages for a paper trail.
Ashly
2025 年 1 月入住 3 晚
10/10 超赞
Sandra
与配偶出行
2025年02月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were snowed in (crazy in NOLA, right!) and with little resources. The staff were so pleasant and helpful and bent over backwards to help everyone.
Sandra
2025 年 1 月入住 1 晚
10/10 超赞
Elaine
2025年02月18日
满意:清洁度、员工和服务、住宿条件和设施
Elaine
2025 年 2 月入住 1 晚
10/10 超赞
Tameka,Riverdale
与配偶出行
2025年02月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice clean rooms and the staff is beyond amazing.
Tameka
2025 年 2 月入住 2 晚
6/10 一般
TRACY
2025年02月18日
满意:清洁度、员工和服务、住宿条件和设施
Very friendly & accommodating staff. The room was fairly cleaned...could have used a little more detail to the cleaning. The bed was very comfortable. The hallway outside our room smelled like marijuana. There was no restaurant at the hotel except for breakfast. This hotel is close to the airport and we were flying not driving so it was an inconvenience that there was no where to eat dinner. Apparently they have food in their bar but only Wed - Sat. We were there Sunday.
TRACY
2025 年 2 月入住 1 晚
8/10 还可以
Estuardo
2025年02月18日
满意:员工和服务,清洁度
不满意:住宿条件和设施
the propery look old , need to renovate,our restroom the tank of the toillet was dripping al night long. And the extractor wont work.
Estuardo
2025 年 2 月入住 3 晚
4/10 很差
lucretia,Jonesboro
与家人出行
2025年02月17日
不满意:员工和服务
It was ok for the price
lucretia
2025 年 2 月入住 2 晚
6/10 一般
Dennis
2025年02月17日
Dennis
2025 年 2 月入住 1 晚
2/10 糟糕
Tracy
与家人出行
2025年02月17日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Upon arrival, we were assigned to a room with a broken toilet. They came to try to fix it, but said they didn’t have the part so moved us to a room with no windows. When we requested a room with the window, they told us we were lucky to have a room at all. The second night there were so many loud parties that they did nothing about. We hardly slept in our sensory deprivation room. Zero out of 10.
Tracy
2025 年 2 月入住 2 晚
10/10 超赞
Amy Jo
与家人出行
2025年02月16日
满意:清洁度、员工和服务、住宿条件和设施
We only stayed for one night prior to our cruise but it was comfortable, clean, quiet and close to many dining options. Would stay again!
Amy Jo
2025 年 1 月入住 1 晚
8/10 还可以
Angela
2025年02月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This location was convenient & quiet for me. The accommodation to the airport was great!