“Clean and quiet. Good location, just opposite to the train station and 15 min walk to the Rochester high street. Room is newly furnished and comfortable.”
“Not enough disabled parking & non disabled parked in that parking meaning my husband had to walk further on the uneven excess parking area staff were told non disabled where using the bays ”
“I had a mixed experience at this hotel. The person who welcomed me on Wednesday was amazing, as were several other staff members I interacted with during my stay. Unfortunately, my experience on Sunday night was very different. The staff I dealt with that evening — including one man and a woman — were extremely rude. The looks and attitude I received made me feel like I wasn’t being treated as a human being, as if I was being looked down on. This contrast in service was disappointing given how……
“Stayed here while going to a friends wedding in the local area. Created to really friendly staff and check in was a breeze. The room was compact but had everything we needed, comfy bed and even a little hamper with slippers, teas coffee and milk.
Hotel is above a pub though there’s a separate entrance so coming and going was easy.
Would recommend if you’re near by.”
“Nice little pud with very nice staff, rooms could do with a bit of updating but it’s priced for what it is and the breakfast was excellent, staff all very helpful. ”
“Loveley size room but very dated. Bathroom was very shabby. Enjoyed sitting by the lake having a drink. Loverly hotel by the lake but in massive need of updating.”
“Really good value for this incredibly spacious apartment. A comfortable night. A couple of touches would improve the stay even more. As previous reviewer mentioned, the only mirror is above the bathroom sink. Its on the top of the jet garage which is closed at night. ”
