“An outstanding accommodation, staff service was excellent, the complex facilities were unmatched and food services were fresh and delicious. I highly recommended it if you are looking for a relaxing experience.”
"The service staff in the hotel are very friendly，they will explain anything you want in detail and help you to solve
The location is good，you can walk to the Otsuki JR station after the breakfast，and go to visit Mount Fuji，any scenic spots will be arrived soon～"
"This is one of the best stays in Japan we have experienced. We are a family of 4, with 2 young children aged 2 and 4. From the moment we drove into the carpark, to the check in service, late night request for a diaper bin, until the very last moment we left, Sorano gave us a warm welcoming and relaxing feeling with excellent service. We are already saying next time wehn we visit Tokyo we will come back."
"This is my second stay at this hotel, and the service remains impeccable, especially in terms of room cleanliness and organization.
The breakfast menu varies every other day, which is a nice touch.
However, I was slightly disappointed that the live egg-cooking station by the chef has been discontinued.
Overall, it is an excellent hotel and a great choice for anyone visiting Tachikawa City in Tokyo."
