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“The wrong telephone number and incomplete address was shown on the hotels.com website. After chatting with an AI bot I found the correct number to call and was able to talk to the host. They explained that important messages/information sent to the customers often dont get received. The accomodation in itself was in a prime location. Fairly easy to park the car in the close area although this cost quite a lot of money. The toilet door wouldnt close properly and the drain in the kitchen sink ……

“Det står at stedet har 2 soverom og jeg tolket det som 2 senger. Men det er 1 seng og 1 sofa som ikke kan slåes ut som seng. Litt misvisende. Leiligheten er fin og ligger sentralt, men det var ganske kaldt i Stavanger da vi var der og det fantes bare 1 ovn som måtte deles på.”

“It was a wonderful location and nice and clean. ”

“Veldig positivt overrasket. Anbefales”

“This property was in a lovely area but was not set up for the required amount of people staying e.g. bedding and towels. The tv did not seem to work. It was very small for a family but might suit smaller groups.”

“Quiet an central location ”

“This place is right in the middle of everything. Walking distance to the bus terminal, ferry terminal, eating and drinking establishments!”

“Jag bokade en lägenhet via Hotels. Men efter att ha försökt få tag på hyresvärden visade det sig att den redan var upptagen. Då fick jag en annan lägenhet som inte låg så centralt och var i ett hus som behövde renoveras. ”