“Pros:
• The villa is very clean and spacious. The view from the windows is beautiful — you can even see the snowy mountains.
• The staff is kind and helpful.
Cons:
• A smartphone is provided for communication with the staff, but we didn’t receive a response when we sent a question at night.
• The latest check-in time is 10:00 PM, which is not very traveler-friendly. That said, the staff did agree to wait for us when we called to ask about checking in at 10:30 PM.”
“like this grand mercure very much.
super spacious and new . kids facilities are awesome.
and tatami is comfort.
satisfying with alll, very recommended for family trip.”
"goog location, just 10 minutes walk from Kofu sation. safe and convenient.
the room is clean and comfortable.
staffs are very kind and always help patiently."
