Canoves瓦尔福内斯湖附近酒店

"不知道是歐洲人做事速度慢還是怎樣，叫房間服務會等上20分鐘，切還搞錯。離開拿行李時，人員拿出來等了快10幾分鐘，計程車都到了，行李還沒出來。其他方面都很滿意，特別是咖啡廳的可頌跟咖啡非常好吃，非常值得去試。"

"Suggest to provide better mattress for the added bed"

"因為要參加會議，很貼心的讓我們提早check in。早餐居然有中式炒米粉非常道地這也太棒了。房間整理乾淨舒適，一如期預期。海景房可以欣賞到地中海的日初⋯⋯實在是太好了😀"

"Wonderful location and definitely amazing view！"

"We were misled by the good reviews until we actually stayed there for several days . It totally spoilt our holidays . The frontline staff are impolite , unprofessional & not helpful at all , which we would not expect in a 4 star hotel . The rooms are small , not user friendly with NO storage space at all ( not even a small drawer) . Only clothes rack is found in the room , no wardrobe ( not expected in a 4* hotel ) The worst thing is the bathroom ! The floor is really slippery , no safety handle installed , no anti-slip bath mat ! There is no privacy in the bathroom ( not as stated in their website .. private bathroom ! ) I literally have to step out the shower room naked to dress up in front of my roommate ! ! It's alight if you're couples ! The house keeping is not up to standard , the dustbins were left dismantled after room cleaning . The electric kettle is leaky , which is very dangerous . There is only 1 chair for 2 people to use , unacceptable in a 4 * hotel . We were only given 2 bottles of water on the 1st day , and was told that water was only provided for 1 day, unlike what they stated in their website ! ! Another amazing issue is tissue ... each room was provided with 4 pieces ( a small pack containing 4 pieces ) of face tissue for 2 people per day ! ! This was my 1st encounter in a 4* hotel ! I would never rate this hotel as 4* , 3 star is their max It's so disappointing to find such standard in this new hotel under chain management ! ! "

"四年前入住這酒店感覺非常之好四年後再到此酒店硬件所有嘢都需要upgrade，整體整潔度較之前降低了很多，還有電梯永遠有一部壞掉"