“Very disappointing stay considering paying up to Euro 1500/ ++ per night
F&B
- 2 out of 3 restaurants are booked for event and not available to guest
- Food quality is subpar (from breakfast to dinner)
Spa
- Spa is fully booked for the entire weekend (no slots reserved for in house guests), we asked during booking whether spa needs to be book ahead and was assured availability upon arrival
- Heated pool temperature is lukewarm at most
Room
- Sound proof in bedroom is very poor, you can……
“So many positive things to say about this hotel. The staff were incredible. They were extremely helpful and professional. The room was spacious, comfortable, and well-maintained. The grounds were beautiful and the view from our room spectacular. I would highly recommend to all my friends.”
“Hostess do her best to make us free of trouble . She gave us clear and in time direction about how to get the key , how to parking. Great breakfast and nice service. ”
“The property is lovely. It’s modern and very clean. Staff is great. Beautiful terrace with a stunning view. Breakfast delicious.
Negative- it is situated off of a very steep incline. It’s .7 miles uphill from the ferry dock. You can take a bus and get dropped closer to the guest house, but there still is quite a walk from the bus stop. Also, there isn’t a place on the bus for luggage. Warning - there aren’t taxis or Ubers in Bellagio. There are only private car transfers that need to……
“Euro 180 is charged for private boat trip but no English speaking guide, no welcome drink or fruit basket in room considering 5 star and nearly 500 euro rate! Breakfast is good. Gym room is opened 9 or 10am, not designed for morning excercise purpose! Room reserved considered to be garden view but in actual, funny hotel back of house view! No show for one room, no consideration for partial refund or extend for future use- waste!”