“My husband & I had to travel from the other end of the country to visit an elderly relative in the nearby hospital, and needed a reasonably-priced last-minute room for 2 nights. This fitted the bill perfectly, and I knew we'd made the right choice when I spoke to the Manager. What a lovely guy: friendly, honest, helpful, straightforward, and so easy to deal with. Many hotel managers could take a lesson from him.
The hotel has only recently been bought by the present owners and needs……