波尔图波尔图大教堂附近酒店

"Two reasons you should consider this hotel but many more reasons not to book! Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door. Bad things: - unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me. - Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small. - Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am. - Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck! Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "

"5 star service, exceptional rooms. Definitely recommand to my friends"

"鄰近火車站交通方便，但因目前車站附近有工程進行，應該會持續數個月，乾淨，安全，舒適，方便。整體員工友善，早餐很不錯，到各個景點都很方便。窗戶隔音可以再加強些，可以感應到風切聲，風大的時候。"

"Close to train station "

"Easy to go!"

"位置非常好，近杜羅河邊，又在碼頭中央位置，行數分鐘就到路易一世大橋。惟酒店的洗手間、洗面盤和沖涼室都在同一空間位置，沒有間隔，同一時間只適一人使用，不太方便。另外，三日只整理房間一次，期間如有需要，要預先廿四小時通知及另作收費。要留意無USB充電位。"

"Very good introduction and recommendation of the restaurants when the agent Daniel was checking in for me. Daniel provided an excellent service to his customer like us. Thanks to him !"