波尔图弗洛雷斯街附近酒店

"Two reasons you should consider this hotel but many more reasons not to book! Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door. Bad things: - unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me. - Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small. - Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am. - Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck! Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "

"5 star service, exceptional rooms. Definitely recommand to my friends"

"鄰近火車站交通方便，但因目前車站附近有工程進行，應該會持續數個月，乾淨，安全，舒適，方便。整體員工友善，早餐很不錯，到各個景點都很方便。窗戶隔音可以再加強些，可以感應到風切聲，風大的時候。"

"Close to train station "

"Easy to go!"

"Front desk staffs (Satiage, Alex the lady, are super friendly and eager to help with requests. "