“When i arrived they claimed to not have my booking. They then said i had to book witg them directly. They then said i can pay with my card for the room but each addition guest i had to give them cash.
Theg saud j would have to cancel my booking but refused to accept thr cancellation hence taking my money. They then claimed i stayed at their residence when trying to make a claim with orbitz.”
“This property is located close to the airport but far away from any tourist destinations. Very expensive to get from the property to Kigali city. Many moto taxi don't know how to get there.. ”
“Small friendly hotel in a quiet safe location. Staff very helpful. Breakfast offers plenty of choice and freshly cooked. Looked after our luggage while we visited other parts of Rwanda. Nice restaurant next door.
Room a little cramped and balcony facing rear was disappointing. Bed a little hard for us.”
“The property is strategically located in the heart of the city and accessible. It is quiet, clean and safe.
The only drawback is that there is no elevator, access to the higher floors is quite a challenge. ”
