杭州千岛湖附近酒店

“服务很好，体验还不错，就是下次能升级到湖景房就好了”

“可能因為疫情關係，行政酒廊的待遇差了，平日雞尾酒時段只有好少數的小食及飲品供應，感到失望，但房間的湖景很美，酒店的打咭點也多”

“非常感謝禮賓部的葛先生Aron 服務親切，很盡力滿足我們提出的需要 讓我們開心的帶回心儀的伴手禮 這次旅行因為他的服務很圓滿 Check in當天櫃檯的小姊姊 也是親切可愛 還介紹周邊的美味餐點 非常棒的旅行體驗”

“前台服务生需要再提高。晚上10点后就不要送水果了，附送的水果刀根本切不了苹果皮，就算了吧！”

“Staff service is exceptional. Great room, spacious, fantastic view of the lake. Xiao Lin is particularly helpful.”

“Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then……