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“Great location, maybe 1 minute walk to start of the market. Room was very large and bed comfy. Bathroom was fine as we had hot water always and good water pressure. Staff were friendly and helpful. Only negative was the inclusive breakfast. Service was poor (received toast, 5 mins later received the jam, 5 mins later still the butter). Also the breakfast food was average. It's all included so can't complain too much. Only other comment is bar doesn't open to 5pm. It's the only one on town ,……

“Would not recommend to stay here. The staff is not trained in hospitality and the hotel itself is WAY OVERPRICED!! Even at half cost I would not stay here again. No phone reception in the area and NO wifi in the rooms. Stayed on a business trip and one of three rooms had heavy mold stains and the room itself was not properly cleaned. It is also located right next to a noise highway, so you hear cars and noisy public transport at all times. Found out when paying that if you book on other sites……

“This is a comfortable place to stay in walking distance of downtown Santa Cruz. They now have a seating area on the roof with a lively view.”

“Me cancelaron la reserva sin previo aviso.”