“Very clean and very comfortable, with very good air conditioning - very welcome on the hottest day of the year!
My only criticism is the booking process guidelines are not clear and the online system needs improvement. It was not made clear that we would not receive the email with access instructions until the security process was completed and the deposit paid. Then, when trying to pay the deposit, it was not clear that Amex was not accepted and the system just said "declined" right at the……
“I was pleasantly surprised by the amount of space available in my property. There were effectively 2 rooms; lounge/kitchenette and bedroom in addition to the bathroom. The beds were very comfortable and its a unique setting that I'd recommend to anyone. My partner and I will be back ”
“The location is great and very convenient. However, the lack of soundproofing is an issue—you can hear every movement from the floor above. Improved soundproofing would make the stay much more comfortable.”
“Room excellent. Shower excellent. Only two issues firstly getting into the room digital keypad not explained clearly causing delay and room change...and tv hundreds of channels but could not find basic English channels”
“Comfortable very well equipped chalet. The chalet had everything I needed - kitchen utensils, oven, microwave, toaster and kettle. Also tv. Comfortable bed too.
The setting is lovely right on the river bank and useful to have parking right next to the chalet. There was also some outdoor space and walks right from the chalet. ”
“The location is really convenient, the hotel offers nice food and drinks..etc. I do enjoy it except the shower room is not easy to use, and there’s no washing tablets offered, the dryer doesn’t really work as the clothes was wet after drying hours. ”
"Wasted lots of time getting our room… service is mediocre and the amenities is subpar… there is no coffee maker (just instant hot chocolate and tea)… oh and there is no fridge in the room… so a Hilton room without a fridge or coffee maker… "