“Thankfully this wasn’t my first trip to Saas-Fee or I’d never go back…
I’ve been going for more than 10 years and we have a place in the village but needed somewhere bigger to accommodate family.
Topline… the place is well past its sell by date and the interaction with the hosts - Saas Holidays - wasn’t great.
On arrival we had our apartment number on our booking and told the concierge on the phone. He said that he didn’t have the booking reference so as long as we had the number on our……
“The apt is was clean and neat and the location is great- across from the Coop grocery store and close to the shuttle bus to the base of the ski area (15 mins walk if you don't take the shuttle bus). The host was very helpful with getting our stuff to/from the parking lot.But, the apartment is very small, for a family of 5, we found it too crowded. The kitchen/dining area is tiny, with very limited space to store any food. There is no ski boot dryer, and ski boots are kept on shelves in the……
“It is really not convenient to carry luggage to the building because there are many stairs down to the building. Therefore, if you are not young and strong, it’s better not to consider staying here. ”
“We stayed for two nights and were extremely satisfied with the apartment and it's amenities. The staff were extremely helpful and welcoming. We would definitely recommend staying here and plan to again in the future.”
“Nice small flat in the mountain village of Antagnod, Ayas valley, with basic kitchen and very good bathroom. The flat is excellent for short stay; since it is a bit small, it may not be suitable for longer stay.”
“The apartment is great but getting back to apartment is a long walk with stairs, not easy for old age. Otherwise,everything is great and comfortable. ”
“The person in charge of the hotel is very satisfied with the arrangement. The design of the hotel is unique and the location is very convenient. There are many shops nearby, which makes our tour very happy.”
“Room is closed to the stations, with a nice balcony. The room is smaller than I expected but has all we need. We cooked with no problem. The shampoo and shower gels that’s provided is organic and we love it.
Tonia was very helpful showing us all info we needed.
The only thing a little bother was the beds with wheels which easily slipped away. But overall we enjoyed our time there. ”
“The apartment was amazing with great views of the Matterhorn and a very large space, with lounge, dinning area, lounge, 2 bedrooms (1 upstairs) and 2 bathrooms, with 4 terraces. There is also a lift to your front door. The staff were great and very helpful and the facilities looked good, although we didn't have time to use them. I would have loved to give the apartment 5 stars, but like the hotel, it needs a bit of maintenance with the blinds, windows and light fittings.”
“It’s really good experience. Nice location, very near to Matterhorn Express. Here is free shuttle bus to train station. Near to grocery shop. Full kitchen wears. Good size of rooms. ”
“Le chambres ont beaucoup de placards = très bien pour les skieurs. Bien organisé concernant les skis - epace pour les guarder près du télécabine.
Le petit dejeuner etait super!!!”
“Séjour parfait
Nous ne sommes restés qu'une nuit.
Tout était parfait. Il y avait du café et tisane à disposition dans la chambre.
Le petit déjeuner était très bien.
La partie restaurant était fermée (vacances méritées) nous n'avons pas pu le tester.”
"Unfortunately, The spa is like a kids' swimming pool amusement park that cannot make people relax, and the onsen - the reason I choose Alpen Resort - is broken and only featured slightly warm water."
"Very nice hotel
Spacious room with balcony
A bit far away from the train station, yet the hotel provides shuttle for us to the hotel
Breakfast also tastes good"